eWorkplace-CommuteTool.com

Frequently Asked Questions

Is there a charge to use eWorkplace-CommuteTool.com? There is no charge to use eWorkplace-CommuteTool.com

How do I register with eWorkplace-CommuteTool.com? Registering with eWorkplace-CommuteTool.com is fast, easy and simple. Follow these easy steps:

First time users:

  • Click on "Register as a new user"
  • Enter your work email address and select a personal password
  • Enter your personal profile information
  • Enter your address information including:
    • Home address
    • Destination (work) address
      • The system will confirm your origin and destination on a map. The system may correct an incorrect Zip Code if the one you entered doesn"t correspond with US Postal Service data.
      • If the system doesn't recognize the address, you will be able to select your location on a clickable map. Drag your cursor across the screen to move the map or zoom in/out with the "+" or "-" buttons.
  • Define your travel schedule.

Why do you recommend that I use my work email address? All email addresses require confirmation before you are able to use the system. Often people searching for carpool partners are most comfortable searching within their own employer group. Email verification will be used to ensure that people who want to search within their own employer group are doing so with validated registrants.

Is my information private? Yes. Rest assured that all of your data is secured to a very high level using the same technologies that on-line banking and major on-line merchants utilize. No information provided during registration will be provided to any external agency at any time. For monitoring purposes aggregate data only will be used to evaluate and assess the eWorkplace system.

I forgot my UserID. What can I do? Remember that your UserID is also your email address.

I forgot my Password. What can I do? On the login page simply click on the link "I forgot my password". Enter your email address and the password which corresponds to that email address will be immediately mailed out.

How do I get help if I'm having technical problems? If you're experiencing any problems click on "Contact Us - Feedback / Questions" on the side menu of the page to email technical support.

Who do I contact if I have comments or general questions? Click on "Contact Us" on the side menu to email for support or for general inquiries.

What is RideShark and/or RideShark Corporation? RideShark Corporation is the developer of the RideShark generic and specific dedicated eWorkplace-CommuteTool.com application and hosts the application database. RideShark Corporation is a Microsoft Gold Certified Partner.